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Privacy Policy

Your privacy matters. Here is exactly what we collect, why we collect it, and how we protect it.

Last updated: March 21, 2026

This privacy policy is provided for transparency. It is not legal advice.

Information We Collect

We collect only what you choose to share with us. When you fill out our contact form or download our free AI starter guide, you may provide:

  • Name so we know who we are talking to.
  • Email address so we can respond to your inquiry or deliver the guide you requested.
  • Phone number (optional) if you prefer a phone conversation.

We also collect anonymous website usage data through Plausible Analytics. Plausible does not collect personal information, does not use cookies, and does not track individual visitors. It tells us things like which pages are popular and how people find our site, nothing more.

How We Use Your Information

We use the information you provide to:

  • Respond to your inquiries and questions about our services.
  • Deliver the AI starter guide or other resources you have requested.
  • Send occasional follow-up emails related to AI tips and our services. You can unsubscribe at any time.
  • Schedule and conduct discovery calls or consulting sessions.

We do not sell, rent, or share your personal information with third parties for marketing purposes. Period.

Third-Party Services

We use a small number of trusted third-party services to operate this website and deliver our services:

  • Netlify hosts this website and processes form submissions. When you submit a form, the data is stored securely by Netlify. You can review Netlify's privacy policy.
  • TidyCal powers our scheduling system for discovery calls and consultations. When you book a call, TidyCal collects the information needed to schedule the appointment. You can review TidyCal's privacy policy.
  • Plausible Analytics provides privacy-friendly website analytics. Plausible is GDPR-compliant, does not use cookies, and does not collect personal data. You can review Plausible's data policy.
  • Google Fonts provides the typefaces used on this site. When you load a page, your browser may request font files from Google's servers. You can review Google's privacy policy.

Cookies

We do not use cookies for tracking or advertising. Plausible Analytics is completely cookieless. If you book a call through TidyCal or interact with embedded third-party tools, those services may set their own cookies according to their respective privacy policies.

If we ever introduce features that require cookies, we will update this policy and let you know.

Data Retention

Form submissions (name, email, phone) are retained in our Netlify account for as long as needed to respond to your inquiry and maintain our business relationship. If you request deletion, we will remove your information within 30 days.

Analytics data collected by Plausible is aggregated and anonymous. It cannot be tied to any individual visitor.

Your Rights

You have the right to:

  • Request access to the personal information we have about you.
  • Request correction of any inaccurate information.
  • Request deletion of your personal information from our systems.
  • Opt out of follow-up emails at any time by clicking the unsubscribe link in any email or by contacting us directly.

To exercise any of these rights, email us at ai@star-city-ai-assistant.com. We will respond within 30 days.

Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

Changes to This Policy

We may update this privacy policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Contact

If you have questions about this privacy policy or how we handle your data, please reach out:

Star City AI Assistant is owned and operated by William Alexander in Roanoke, VA.